Today, we are pleased to release the AskAFAP app to our Qantas Short Haul members. All Qantas members now have access to secure, 24/7 support, guidance, and AFAP expertise.
After five months of building and testing the Short Haul version of Ava, we are now putting the AskAFAP app in your hands. This is a significant investment by the AFAP to strengthen members’ ability to understand and use their agreement in day-to-day operations.
For our new users – with the AskAFAP app, you can:
- Chat with Ava, your AFAP Virtual Assistant, for instant answers based on your agreement, roster, and entitlements;
- Use that understanding to confidently raise and resolve issues with Crew Scheduling and Base Management;
- Escalate issues to AFAP staff in one tap and track your case in real time; and
- View your roster in a clean, mobile-friendly format.
The AskAFAP app gives you the tools to know your agreement, identify when something is not right, and act on it.
The attached e-Guide will walk you through setup and common questions. Please note: the app is available for smartphones only (Apple and Android).
Shortly, you will receive an email invite to your AFAP-registered email address. Follow the instructions in the email alongside the e-Guide to get started.
Download the AskAFAP app today and place 24/7 access and support at your fingertips.
If you have any questions or require assistance, please feel free to email Grace grace@afap.org.au or feedback@app.afap.org.au
Addendum for QF LH pilots:
Today, we are pleased to release an update to the AskAFAP app. At the same time, Ava will now be available to our Qantas Short Haul members – giving all our valued Qantas members secure, 24/7 access to support, guidance, and AFAP expertise.
Updating the AskAFAP app in your app store will bring you up-to-date with the latest version. There are new features and fixes, such as:
- Ava now shows live reasoning while thinking;
- Roster improvements;
- Logic improvements;
- Bug fixes; and
- Performance improvements.
If you haven’t yet, please download the AskAFAP app today – 24/7 access and support at your fingertips.
Kind regards,
AFAP Qantas Pilot Council
Michael Egan – Chair
Mark Gilmour – Vice-Chair
Rob Close – Secretary
Michael Armessen – Committee Member
David LaPorte – Committee Member
Josh Chalmers – Committee Member
Rob Gilmour – Committee Member